MIZU brand ships worldwide!
For all orders shipping outside the United States:
1-3 Business Days
MIZU brand offers 2 international shipping options:
USPS First Class international Mail: Estimated Transit time of 10-25 Business Days. Actual transit time varies with each destination country & local customs.
USPS Priority International Mail: Estimated Transit Time of 6-10 Business days.
Tracking is provided with every order, however It will not be guaranteed to update once your package leaves the United States. Express options with guaranteed tracking are available upon request.
If you have any questions regarding tracking or would like to request guaranteed tracking with an express shipment, please contact us and we will be happy to help.
Sales Tax / VAT
All sales are exclusive of any VAT or import tax. Your country may require you to pay taxes upon retrieval of your package.
Custom Delays & Lost Parcels
While every effort will be made to ensure the safe delivery of your parcel, MIZU brand cannot be responsible for packages lost in transit.
But fear not,
We've partnered with ROUTE, a premium order insurance service.
At checkout, you can opt to include this insurance, that covers all risk of damage, theft and lost packaged - anywhere in the world. We've been using them for years and they are very quick and easy to work with.
If you believe your package has been lost or stolen, Please contact us and we would be happy to help you file a claim with ROUTE.