All orders are filled and shipped within 2-4 business days. Please allow up to 1 weeks for all custom monogram orders.
Shipping in the US:
Orders over $80 receive free standard shipping. Packages are shipped via USPS, shipping time takes 2-5 business days.
Shipping rates are based on weight and are calculated at checkout. All orders $80 or more will receive free standard shipping, regardless of package weight.
Shipping times to Alaska & Hawaii may take an extra day or so depending on weather
All international orders are shipped via USPS International Mail. Shipping time varies with each country, but generally takes anywhere from 5 days - 3 weeks depending on parcel and local customs.
Shipping rates are based on package weight and are calculated at checkout.
While every effort will be made to ensure the safe delivery of your parcel, MIZU brand cannot be responsible for packages lost in transit when shipping with USPS First Class International Mail. For this reason, we suggest shipping with USPS Priority mail for a guaranteed delivery or your money back.
For more information regarding transit times, policies and upgrades, please contact us.
MIZU Brand gladly accepts returns & exchanges of unused, unworn garments and goods within 20 days of shipment date. Buyer pays for return shipments.
All custom work ( monogramming included ) is a non-reffundable, final sale. Sorry, no exceptions.