Q:

Does MIZU brand offer Private Label on Candles or any other products?

 

A:

Because we takes such care in designing each individual fragrance and product, we do not offer total private labeling on any of our stocked items.

Occasionally, we are open to a co-branding our fragrances on certain projects.

 

If you are interested in developing your own custom fragrance or special project with MIZU brand, we are open to explore private label options on these items. 

Please contact us with a little information about your project and we'll get right back to you

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Frequently asked Questions

We want you to love your purchase.

We offer a refund on products that have not been opened and remain unused.

Please note that customers will be responsible for all shipping costs.

Any returns must be in the original packaging with proof of purchase.

* For health and safety reasons, all purchase of Perfumes and Hair Oil are a FINAL SALE. For this reason, we provide sample sizes to explore. We highly encourage sampling before purchasing a full-size bottle.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We ship orders within 1-3 business days, from our studio in Rhode Island, USA

Transit Time: Orders generally will arrive in approximately 7 days of purchase. Some remote areas, including AK and HI, may take additional transit time.

Express or overnight shipments available upon request.

International orders typically arrive within 10-20 business days, depending on your location.

If you have questions on an international delivery or would like to set up an express shipment, please send us a message.

We work with the rhythms of nature, and do our best to use botanical materials that are in-season.

If a product you want is out of stock, please send us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!